Shipping
Is shipping free?
Yes. Free standard shipping on all orders to the U.S. No minimum purchase required.
How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping typically takes 5–8 business days after dispatch.
Order Tracking
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number.
I haven't received a tracking number yet.
Please allow 1–2 business days for processing. If it's been longer than that, check your spam folder or contact us.
Returns & Refunds
What is your return policy?
You have 30 days from the date you receive your item to request a return.
What condition does the item need to be in?
Items must be unused, unworn, and in original packaging with all tags attached.
How do I start a return?
Contact us at vastsweet@hotmail.com with your order number and reason for return. We'll send you instructions.
How quickly will I get my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days. The credit will go back to your original payment method.
Payment Methods
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
Is my payment information secure?
Yes. All transactions are encrypted and processed through secure payment gateways. We do not store your credit card details.
Product Questions
Are your products authentic?
Yes. Every item is 100% authentic and goes through a multi-step verification process before shipping.
Do you have real product photos?
Yes. All product images are taken in our studio. What you see is exactly what you get.
Contact Us
How can I reach customer support?
Email us at vastsweet@hotmail.com
How quickly will you respond?
A real person (not a bot) will reply within 24 hours, Monday through Friday.